DaVita Dialysis

Administrative Assistant

Highlights

Inventory

Implemented inventory controls while ordering all of the clinical and non-clinical supplies, constantly completing inventory counts and updating par levels based on the patients’ needs, these efforts resulted in a 10% increase in operational efficiency at the facility.

Transportation

Coordinated and managed patient transportation logistics which included completing medical necessity forms, standing order applications, and assisting patients through the setup process with their insurance.

Modality Choice Lead

Served as Modality Choice Lead, guiding patients through dialysis treatment options such as in-center hemodialysis, home hemodialysis, and peritoneal dialysis to help them make informed decisions aligned with their lifestyles.

Summary

In this multifaceted role, I streamlined clinical operations through effective inventory management, patient logistics coordination, and data accuracy initiatives. I also provided patient-centered support by guiding treatment decisions, facilitating transportation and insurance processes, and ensuring a smooth clinic experience. Beyond daily operations, I helped cultivate a positive workplace culture by organizing team-building activities and celebratory events.